Dr. Stephen H. Kan is a Senior Technical Staff Member at IBM Rochester, Minnesota.  He is the software quality strategy lead for IBM's Systems and Technology Group, leading consistent implementation of a common software quality process and continuous improvement initiatives across multiple server systems and development sites. Prior to his current assignment, Steve was responsible for the Quality Management Process in software development for IBM’s System i covering all aspects of quality ranging from quality goal setting, supplier quality requirements, quality plans, in-process metrics, statistical process control and quality assessments, to defect modeling, reliability projections, field
quality tracking, and customer satisfaction. 

He is the author of the book /Metrics and Models in Software Quality Engineering/, numerous technical reports, and articles and chapters in professional journals.  Steve  is experienced in project and process assessments, including leading an organization in achieving CMM Level 5 assessment.  He is certified by the American Society for Quality as a Quality Engineer (CQE), a Reliability Engineer (CRE), and a Quality Manager (CQM), and by the Project Management Institute as a Project Management Professional (PMP). Dr. Kan is an adjunct faculty member of the University of Minnesota Master of Science in Software Engineering (MSSE) program.